Promoted supports a variety of engagements as well as custom actions.

Your servers can log records using Promoted's Metrics API. The Metrics API accepts LogRequest proto messages as JSON HTTP requests.

This is useful in a few scenarios:

Logging purchase actions securely from your server.
If you are trying to reuse existing log streams. Promoted recommends using our client-side SDKs directly, as they include better utilities and are less likely to have errors.

Section	Description
Request format	The JSON format of sending events using `action`
Required and optional fields	`Action` usually requires the `content_id`, `userInfo.userId`, and `actionType`, with other optional fields
Sending purchase and other standard events	Sending `navigate`, `like`, `checkout`, `purchase`, and other actions
Sending post-purchase events	Post-purchase events include cancelations, modifications, completion confirmations (e.g., "order delivered"), and other custom events for your marketplace
Sending impressions	Promoted supports sending impressions from your server
Action types	A list of the action types supported

Request format

Events are sent via Action on the LogRequest message. This usually requires the contentId, userInfo.userId, and actionType. Other fields are optional.

Any value-related fields and custom properties are set on properties.struct. This is especially beneficial for complex actions, such as order mutations, and it may also be useful for debugging. Promoted joins these fields with the content in the backend. Do not add any sensitive or personally identifiable information. If you want to include sensitive fields or are unsure which fields to add, contact Promoted. See more details on the required and optional fields, as well as an example, below.

Format

Here is the record format for sending events to Promoted via Action and the LogRequest message:

{
  action: [
    {
      userInfo: {
        userId: '...'
      },
      timing: {
        clientLogTimestamp: '...'
      },
      actionType: '...',
      contentId: '...',
      properties: {
        struct: {
          customKey: '...',
        }
      }
    }
  ]
}

`Action` fields

Required fields

Field	Type	Notes
`actionType`	ActionType	Required. The action that the user wants to perform. See action types below for a list of action types
`contentId`	string	Required. The content ID for this action. If this is an action with a shopping cart (`CHECKOUT`, `PURCHASE`) with multiple items, it is okay to leave blank and fill in `cart.items.item_id`. The `content_id` is used as a hint when the `impression_id` is not set. For more accurate results, set `impression_id` if available. The `content_id` is also useful for debugging
`userInfo`	common.UserInfo	Required. Must be set on LogRequest or here

Optional fields

The most commonly used optional fields include cart, customActionType, impressionId, name, properties, and timing.

Field	Type	Notes
`actionId`	string	Primary key. SDKs usually handle this automatically. For details, see https://github.com/promotedai/schema#setting-primary-keys
`autoViewId`	string
`cart`	Cart	The shopping cart
`clientInfo`	common.ClientInfo	If not set, it is set by API servers using `LogRequest.client_info`
`clientPosition`	IndexPath	Position the action within its enclosing list
`customActionType`	string	This field must be set when `actionType: CUSTOM_ACTION_TYPE`
`device`	common.Device	Used for debugging in early stages of integration
`elementId`	string
`hasSuperimposedViews`	bool	Indicates that this action occurred in a view that may not be topmost in the view hierarchy
`idProvenances`	IdentifierProvenances	Used for debugging
`impressionId`	string	See `content_id` for details
`insertionId`	string
`name`	string	Custom, human-readable name of the action that the user performed, used for debugging (e.g., "product clicked"). Do not put personally identifiable information.
`navigateAction`	NavigateAction
`platformId`	uint64	Do not set. Will be set by API servers using `LogRequest.platform_id`
`properties`	common.Properties	Custom properties of the platform
`requestId`	string
`sessionId`	string
`timing`	common.Timing	Must use a `long` epoch milliseconds (e.g., 1723760094). If not set, it is set by API servers using `LogRequest.timing`
`viewId`	string

Sending purchase and other standards events

Here's an example for logging a purchase to Promoted. The LogRequest message supports batch logging records.

# Some fields like `timing`, `insertionId`, `impressionId`, `properties` and `cart` are optional on Action records.
# The user_info can be set within each record, like `action`, or in the top-level LogRequest
echo '{
  "userInfo": {  
    "anonUserId": "0ea9657c-bd64-4709-9cc0-fbbcdd8d9f43",
    "userId": "user1"
  },  
  "action": [  
    {  
      "actionId": "b59b77c7-a55a-4f01-91b5-58a3d4e36876",  
      "timing": {
        "clientLogTimestamp": 1641038400000
      },
      "actionType": "PURCHASE",
      "insertionId": "b59b77c7-a55a-4f01-91b5-58a3d4e36876",
      "contentId": "123",
      "impressionId": "cb97da40-1c56-45fc-b8c5-c525c384ae48",
      "properties": {
        "struct": {
          "customKey1": "customValue",
          "customKey2": 3
        }
      },
      "cart": {
        "contents": [
          {
            "contentId": "abc",
            "quantity": 1,
            "pricePerUnit": {
              "currencyCode": "USD",
              "amountMicros":  10000000
            }
          }
        ]
      }
    }
  ]  
}' > /tmp/action.json

curl -H "Content-Type: application/json" \
    -H "x-api-key: yourapikey" --data "@/tmp/action.json" http://www.promoted.ai/log

In this example:

anonUserId is the anonymous user ID that matches the other log records. This usually needs to be plumbed through more code paths.
amountMicros is the currency amount (e.g. $s) multiplied by 1 million. This lets us keep money values as long types.

Sending post-purchase events with custom properties

Post-purchase events like cancelations can use the REFUND_PURCHASE action type, or CUSTOM_ACTION_TYPE for events that are not represented already. For example, a food delivery platform may have custom actions to represent a completed delivery, modifications to the order, or a completed review. This would be represented as a CUSTOM_ACTION_TYPE, with the Action.custom_action_type field set to custom strings, such as ORDER_COMPLETE.

📘
Using custom action types
If using a unique action type not otherwise represented in action, you should set both actionType and customActionType.
{
  action: [
    {
      actionType: 'CUSTOM_ACTION_TYPE',
      customActionType: '...' // your custom action type name
      ... // other fields
    }
  ]
}

These are sent in the same way as other server-side metrics API calls.

// Switching to Typescript to support inline comments.
const logRequest = {  
  userInfo: {  
    anonUserId: "0ea9657c-bd64-4709-9cc0-fbbcdd8d9f43",
    userId: "user1"
  },  
  action: [  
    {  
      actionId: "b59b77c7-a55a-4f01-91b5-58a3d4e36876",
      actionType: "CUSTOM_ACTION_TYPE",
      customActionType: "MODIFY_ORDER",
      contentId: "123",
      properties: {
        struct: {
          // Let Promoted know if you have sensitive fields custom properties. 
          orderId: "abc",
          // Can log the delta to an order.
          orderDelta: [
            {
              "contentId": "abc",
              "quantity": -2,
              "pricePerUnit": {
                "currencyCode": "USD",
                "amountMicros":  10000000
              }
            }
          ],
          // Can also log the current order state.
          currentOrder: [
            {
              "contentId": "abc",
              "quantity": 1,
              "pricePerUnit": {
                "currencyCode": "USD",
                "amountMicros":  10000000
              }
            },
            {
              "contentId": "def",
              "quantity": 2,
              "pricePerUnit": {
                "currencyCode": "USD",
                "amountMicros":  10000000
              }
            }
          ]
        }
      }
    }
  ]  
};

Sending impressions

This might happen if you have your own impression records and want to log them from your server instead of using Promoted's Snowplow-compatible path.

# insertionId is optional.  It improves joining.
echo '{
  "userInfo": {  
    "anonUserId": "0ea9657c-bd64-4709-9cc0-fbbcdd8d9f43",
    "userId": "user1"
  },
  "impression": [  
    {  
      "impressionId": "cb97da40-1c56-45fc-b8c5-c525c384ae48",
      "timing": {
        "clientLogTimestamp": 1641038400000
      },
      "insertionId": "b59b77c7-a55a-4f01-91b5-58a3d4e36876",
      "contentId": "123"
    }
  ]  
}' > /tmp/impression.json

curl -H "Content-Type: application/json" \
    -H "x-api-key: yourapikey" --data "@/tmp/impression.json" http://www.promoted.ai/log

Impression fields

All fields are optional. See our schema on Github for more details.

Field	Type	Description
`autoViewId`	string
`clientInfo`	common.ClientInfo	If not set, API server uses `LogRequest.client_info`.
`clientPosition`	IndexPath	Position the impression within its enclosing list.
`contentId`	string	`content_id` is used as a hint when `insertion_id` is not set. For more accurate results, set `insertion_id`.
`hasSuperimposedViews`	bool	Indicates that this impression occurred in a view that may not be topmost in the view hierarchy, and thus may have been obscured from the user.
`idProvenances`	IdentifierProvenances	Used for debugging.
`impressionId`	string	Primary key. SDKs usually handle this automatically. For details, see setting-primary-keys.
`insertionId`	string
`platformId`	uint64	Do not set. Will be set by API servers using `LogRequest.platform_id`.
`properties`	common.Properties	Custom properties per platform.
`requestId`	string
`sessionId`	string
`sourceType`	ImpressionSourceType
`timing`	common.Timing	If not set, set by API servers. If not set, API server uses `LogRequest.timing`.
`userInfo`	common.UserInfo	Must be set on `LogRequest` or here.
`viewId`	string

Action types

These action types are supported in the action_type field. See our schema on Github for more details.

Action	Description
`ADD_TO_CART`	Add an item to shopping cart
`ADD_TO_LIST`	(Wish)list content
`ANSWER_QUESTION`	Answer a question about content
`ASK_QUESTION`	Ask a question about content
`BOOKMARK`	Bookmark content
`CANCEL_PURCHASE`	User-generated cancel before the purchase is completed. Negates a PURCHASE event
`CHECKOUT`	Start the checkout flow
`COMPLETE_SIGN_IN`	Complete sign-in. No `content_id` needed. If set, set it to the Content's ID (not User)
`COMPLETE_SIGN_UP`	Complete sign-up. No `content_id` needed. If set, set it to the Content's ID (not User)
`COMMENT`	Comment on content
`MAKE_OFFER`	Make an offer on content
`LIKE`	Like content
`NAVIGATE`	Navigate to details about content
`ONGOING_PURCHASE`	A delayed purchase related to a previous purchase, such as a subscription, delayed add-ons
`PURCHASE`	Purchase an item. Might not result in a completed order
`REFUND_PURCHASE`	Refund a purchase after completion. Can be used separately from CANCEL_PURCHASE to indicate that revenue was already realized.
`REMOVE_BOOKMARK`	Remove bookmark from content
`REMOVE_FROM_CART`	Remove an item from the shopping cart
`REMOVE_FROM_LIST`	Remove content from (wish)list
`SELECT_CONTENT`	This is an internal, synthetic event that indicates an item was selected. It can be used to model multiple events as a click, e.g.,`union(NAVIGATE, BOOKMARK, LIKE, ADD_TO_CART)`. For details on use, discuss with Promoted.
`SHARE`	Share content
`UNFOLLOW`	Unfollow a followed seller or creator
`UNLIKE`	Unlike content

Sending Engagements From Your Server

Table of Contents

Request format

Format

`Action` fields

Required fields

Optional fields

Sending purchase and other standards events

Sending post-purchase events with custom properties

📘
Using custom action types

Sending impressions

Impression fields

Action types

Table of Contents

Request format

Format

Action fields

Required fields

Optional fields

Sending purchase and other standards events

Sending post-purchase events with custom properties

📘Using custom action types

Sending impressions

Impression fields

Action types

`Action` fields

📘
Using custom action types